MummyStore Privacy Policy

Last updated: 5 November 2026

MummyStore keeps your personal data in a secure database and does not sell or share it with any third-party company for their own use. This policy explains what we collect and how we use it.

1. Information we collect

• Your name, phone number, email address and delivery address.

• Order details, such as items purchased, order history and MummyStore Coins balance.

• Messages you send us through WhatsApp, email or social media.

2. How we use your information

• To process, pack and deliver your orders.

• To contact you about your order, customised product confirmation, returns or refunds.

• To manage your account, MummyStore Coins and cashback.

• To send newsletters and promotions, only if you have subscribed. You can unsubscribe at any time.

3. Payment information

All payments are processed by our payment gateway partner, CHIP. Your card and online banking details are entered on and stored by CHIP, not by MummyStore. We never see or keep your full payment details.

4. How we protect your data

Your personal data is stored in a secure database with access limited to authorised MummyStore staff only.

5. Sharing your data

We do not sell, rent or share your personal data with third-party companies. Your name, phone number and address are passed to our courier partner only so they can deliver your parcel,.

6. Your rights

You may:

• Ask to see the personal data we hold about you.

• Ask us to correct data that is wrong or out of date.

• Withdraw your consent for marketing messages at any time.

• Ask for a copy of your data to be sent to you or another organisation (data portability).

To make a request, contact us at info@mummystore.my or WhatsApp +6014-252 5654.

7. Data breaches

If a data breach happens that is likely to cause you significant harm, we will notify you and the relevant authorities.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.